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Who to Contact: Social Security or Medicare

By Vonda Vantil, Social Security Public Affairs Specialist

Sometimes it’s confusing to know who to contact and for what. Social Security and Medicare offer related services, so people aren’t always certain who does what. This “cheat sheet” can help.

Contact Social Security to:

Find information on how to do all of this and more at www.socialsecurity.gov and www.socialsecurity.gov/benefits/medicare.

Contact Medicare to:

Visit www.medicare.govfor these services.

If you need to find out your claim status, find out deductibles, or get answers to premium payment questions, you can call 1-800-MEDICARE (1-800-633-4227; TTY: 1-877-486-2048).

Determining who to contact is the first step in getting the answers you need. Please share these lists with family and friends who need to know more about Social Security and Medicare. 

Vonda VanTil is the Public Affairs Specialist for West Michigan. You can write her c/o Social Security Administration, 3045 Knapp NE, Grand Rapids MI 49525 or via email atvonda.vantil@ssa.gov 

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